Please read these terms and conditions carefully before using our services
1. Definitions and Interpretations
1.1 These terms and conditions (“Conditions”) shall govern the agreement between Yuvraj Consulting Services (“us” or “we”) and the individual or organisation applying for the provision of the Goods or Services (“you”).
1.2 Yuvraj Consulting Services correspondence address is provided upon request.
1.3 You can contact us by email on support@yuvrajconsultingservices.com or by telephone on +91-9250251205.
1.4 We explain in the headings what each clause covers. These headings are for general guidance only and are not intended to be legally binding.
1.5 Yuvraj Consulting Services includes its affiliates, agents and partners and may be commonly referred to as “We”, “Us”, or “Our”.
1.6 Customers including their agents, employees and authorised representatives shall be commonly referred to as the “Customer” or “Subscriber”.
1.7 These Conditions take precedence over the Website content and material.
1.8 The following have particular meanings in these Conditions: “Agreement” means the General Terms and the Specific Terms applicable to the Services which you have chosen together with any other documents referred to herein.
2. Changes to These Conditions
2.1 With prior notice duly communicated via our website, we reserve the right to alter these Conditions at any time hereafter, at our absolute discretion.
2.2 The renewal of any future Services will be subject to our Conditions applicable as at the date of renewal.
3. Your Right to Cancel
3.1 This Agreement may not commence until We have completed a number of checks including, but not limited to, geographical coverage, credit checks, and activation checks.
3.2 For the purposes of any Regulations:
3.2.1 The supplier shall be Yuvraj Consulting Services.
3.2.2 Whilst every effort is made to ensure prices are correct, our prices are updated periodically and cannot be guaranteed for any period of time.
3.2.3 Any expression of dissatisfaction, whether or not substantiated, must be sent in writing to the supplier’s correspondence address stated.
3.3 A customer will be entitled to cancel this Agreement by serving a written notice of cancellation on us at any time during the following Cancellation Periods:
3.3.1 In the case of Goods, within 7 (seven) working days following the date of receipt of goods.
3.3.2 In the case of Services, within 7 (seven) working days of entering in a contract with us.
3.4 In the event of cancellation by the customer, Goods should be returned to the supplier’s correspondence address. The customer will be liable for the costs of returning such Goods.
3.5 The customer will not be entitled to cancel this contract for the supply of Services once the performance of the Services has begun.
3.6 Please note that we may commence certain Services, such as provision telephone numbers or setting up dedicated hosted servers, within 24 hours after you place your order.
4. Security
4.1 You are required to:
4.1.1 Securely store your username and password, though we may reset these at your request, or in the event of a security breach.
4.1.2 If requested, confirm your username and password (to identify yourself) when giving instructions (and we are authorised to comply with instructions containing your username and password).
4.1.3 Take all reasonable steps in respect of matters in your control to minimize any risk of security breaches in connection with the Services.
4.1.4 Promptly notify us (24 hours) of any unauthorised access to your account you believe may affect the overall security of our systems.
5. Services
5.1 We will exercise due care and diligence in execution of our duties.
5.2 However, we do not guarantee that the Services will be uninterrupted, secure or error-free.
5.3 We do not provide a back-up of your Data, or guarantee the integrity of your Data.
5.4 We may have to suspend the Services for routine or scheduled repairs without prior notice.
6. Sale of Goods
6.1 Delivery Dates & Payment.
6.1.1 Delivery and installation dates are estimated only and cannot be guaranteed.
6.1.2 Payment for Goods supplied by us is pursuant to clause 15.
6.2 Risk and Title to Goods
6.2.1 Risk shall pass to You on delivery, but the Goods shall remain Our property until such time as full payment has been received.
6.2.2 You must inspect the Goods immediately upon receipt and raise a return under Our returns management process by contacting technical support via email or telephone.
6.2.3 Without exception, damaged or faulty Goods cannot be returned without a valid returns reference number.
7. Payment
7.1 You must pay the fees (together with VAT and any applicable taxes) when you order Goods or order, or renew any Services.
7.2 All call rates shall be rounded up to the nearest fraction of an Indian Rupee.
7.3 Payment for Goods may be made:
7.4 By Direct Debit, Cheque, BACS, Credit or Debit Card; and
7.5 In advance, or, if we agree to credit terms, within 7 (seven) days of receipt of our invoice.
7.10 Payment must be made without deduction or set-off.
7.11 All fees are non-refundable unless otherwise agreed in writing with a managing partner.
8. Limitation of Liability
8.1 In no event (including our own negligence), and even if we have been advised of the possibility of such losses, will we be liable for any:
8.2 Economic loss (including, without limitation, loss of revenue, profit, contract, business or anticipated savings).
8.3 Loss of goodwill or reputation.
8.4 Special, indirect or consequential loss
9. Audit, Compliance & Training
9.1 Yuvraj Consulting Services recognises the challenges its customers face in an ever-changing regulatory landscape and is committed to providing services that meet the highest standards of compliance and data protection.
Note: This is a condensed version showing key sections. For complete Terms and Conditions with all 9 sections including detailed subsections covering Customer Obligations, Payment Terms, Liability, Data Protection, Service Restrictions, Indemnity, and Compliance requirements, please contact us directly.